General Terms & Conditions
Website enquiries, quotes and the service agreements that apply to your property.
Published October 2, 2026Your quote and service agreement
This page explains general website and enquiry conditions. Work is governed by your approved quote and any service-specific agreement or terms supplied with it. Those documents identify the included areas, work, pricing, service period and payment arrangements; this page does not replace them.
For residential winter service, read the Residential Snow & Ice Terms & Conditions. For spring service, read our Spring Cleanup Terms & Conditions. Commercial and other services follow the terms supplied with their proposal.
Requests, pricing and approval
A form submission is an enquiry. We review the property, requested service and availability before confirming work through an approved quote or agreement. Starting prices on the website are guidance; the property-specific proposal confirms the final amount, applicable GST and any variable or optional charges.
Please provide an accurate service address and relevant property details. If additional work is needed, we discuss the scope and obtain authorization for charges beyond those already disclosed. Cancellation, payment and rescheduling provisions are set out in the applicable service terms.
Scheduling and property access
Recurring service follows the agreed program and route standards. Project and seasonal work depend on weather, site readiness, access and availability. An exact appointment or opening-time service window applies only when expressly confirmed in the proposal.
Before a visit, provide the agreed access, secure pets, remove movable obstructions and identify sensitive features or shallow private lines relevant to the work. The applicable terms explain preparation and any consequences of inaccessible or unsuitable areas.
Website information and imagery
We keep service information current, but availability and property-specific requirements are confirmed when quoting. General articles help explain choices; they do not replace a site assessment, professional design or municipal requirements where these apply.
Some imagery is illustrative and is labelled where appropriate. An illustrative image is not a claim that JPPM completed the pictured project. Website text, branding and images belong to JPPM or their respective owners and licensors. Contact us before republishing material.
Forms, links and privacy
Jobber provides our request forms and customer-management tools. External links lead to services operated by their respective providers. Our Privacy Policy explains how we handle information shared with us.
Use this website to make genuine enquiries and access information. Do not submit misleading requests, interfere with the site or attempt unauthorized access to systems or customer information.
Questions and updates
If website information and your proposal differ, contact us so we can clarify the applicable scope before work begins. Nothing on this page removes rights that applicable law does not allow to be waived. Website updates do not, by themselves, amend an existing approved service agreement.
Contact JP Property Maintenance at info@jppm.ca or (780) 289-3116. Serving St. Albert and northwest Edmonton, Alberta.